Support
The Axiomatics Customer Support Function provides services for customers with the appropriate support agreement.
We offer the following support packages:
- Around the clock support with a dedicated technical account manager.
- Full support during normal working hours and e-mail support outside these hours.
- Developer support for SOA developers implementing XACML in applications and services
- Third-line support for partners and service providers sublicensing the Axiomatics Policy Server
For customers using Axiomatics Policy Server or other Axiomatics software delivered by a third-party service provider, first-line support will be provided by your vendor.
The most efficient way to contact Axiomatics Customer Support is to register a Support Case on the support site http://support.axiomatics.com where all our customers are provided with an account.
More information:
If you have further questions regarding Axiomatics support services, don't hesitate to contact us. For details see the Contacts page.